Learn how we've implemented iPDFs for the following clients.
Woodbridge based Digital Engagement Company, serving clients across Toronto, Ontario, Canada, New York, San Francisco, United States and all over the world.
Woodbridge based Digital Engagement Company, serving clients across Toronto, Ontario, Canada, New York, San Francisco, United States and all over the world.
Using the completed SAP Participant Guide, we created and deployed an agile iPDF Participant Guide to train and serve as a quick reference guide for 1200+ employees in 11 roles.
We completed this project in just 6 months.
When compared to eLearning, CAA realized 82% monetary savings and went live 2 years 5 months faster.
Created both French and English public-facing interactive PDFs reference documents to provide a user-friendly training experience to all Ontario Government clients accessing the Grants Ontario System.
These iPDFs replaced the older non user-friendly, linear reference documents that were previously used and developed that.
Project 1: Designed and implemented ACTIONABLE compliance training for all TJX managers and employees to reduce the number of workplace incidents, and increase reporting.
Project 2: Analyzed TJX’s expense reporting process and trained employees on a new expense management software to handle over 10,000+ calls a day.
Project 3: Created a self-supporting iPDF that contained detailed instructions with screenshots and links which walked users through the reporting process and helped them find answers they needed in 1-3 clicks, without having to scroll to find information.
iPDF reference manuals helped train 400+ employees in 160 stores across Canada on their new customer service software and best practices, in order to prevent fraud and loss of revenue.
“It’s not just about how to use the software – its how to use the software when the customer is standing in front of you”